What are Email Templates?
Email templates allow your team to store frequently used emails. With email templates you can save time by automating communication.
How Do Email Templates Save Time and Money?
Let's say that every time you draft an email for a payment request, it takes 2 minutes to write the email and explain the payment process. Now let's say you make 10 payment requests per day:
- 2 minute/email * 10 requests/day = 20 minutes/day
- 20 minutes/day * 5 days/week = 100 minutes/week
- 100 minutes/week * 4 weeks/month = 400 minutes/month
- 400 minutes/month * 12 months = 4,800 minutes/year
That's 80 hour per year (two full work weeks) just sending emails for payment request.
By automating this tasks with DecoGro, you can spend those two weeks of time savings to work on other activities that make you money!
Alternatively, if you pay someone in your shop $20 per hour to handle tasks like this, you save $1,600 per year with just this one email template.
Imagine how much time and money you can save by using email templates for all of your frequently sent emails like:
- Payment Requests
- Approval Requests
- Pick Info
- Shipping and Tracking Info
- Responses to Frequently Asked Questions
Your options are endless and can be customized to save time for your shop.
How Do I Create an Email Template?
To create an email template, go to the Messaging tab in the Admin Settings, then click the New Email Template button. From here, you can add a Name, Subject, and the actual Message.
Please note ,the Name is not the subject of the email. The Name is for internal use only. It can be helpful to use unique and easily recognizable names for all of your email templates.
How Do I Use Email Templates?
You can use email templates any time you are sending an email inside of DecoGro:
- Sending a Payment Request or Approval Request Email
- Sending an Email from the Activity Log
- Sending an Email via Automation
What Are Shortcodes?
Shortcodes are variables that you can use to include customer or order information inside of a message template. For example, lets say that you want to send this email when an order is complete for your customer:
Hey Dave! Your Order #12233 - Dave's Bar Shirts is ready for pickup.
You can use shortcodes to save this as a template so that the same email can be sent for all of your customers' orders. The shortcodes automatically fill in the right info! Here is what your email template would look like:
Hey {Contact First Name}! Your Order #{Order Number} - {Order Name} is ready for pickup.
How Do I Use Shortcodes?
To use a shortcode in an email or email template, start by typing the { sign. This will open up a shortcode dropdown where you can select from the available shortcodes. You can scroll through the list, or keep typing to find the shortcode you are looking for!
For a complete list of shortcodes, Click Here.